Privacy Policy - Helthy Pedia

1. INTRODUCTION

Welcome to Helthypedia (also referred to as the “Company,” “platform,” or “we”). We are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, and secure your personal information, as well as your rights regarding its processing.

Please review this Privacy Policy carefully. By using Helthypedia (https://helthypedia.com/), you confirm that you have read, understood, and accepted its terms. For any questions or concerns, contact us at help@helthypedia.com.

2. SCOPE OF THIS PRIVACY POLICY

This Privacy Policy applies to all interactions with Helthypedia, including but not limited to:

Website Usage: Browsing our website as a guest or registered user.
Account Registration: Creating an account to access our programs.
Purchases: Buying weight loss programs or related services.
Communication: Contacting us via email, chat, or support forms.
User Content: Submitting reviews, feedback, or other content.
Marketing: Subscribing to newsletters or promotional updates.
Other Interactions: Any activity involving data processing on our platform.

3. DATA CONTROLLER INFORMATION

Helthypedia is the data controller responsible for managing your personal data. The website https://helthypedia.com/ is operated by Helthypedia, registered under number 208136566, with the registered office at California Street 12, United States.

For all customers, services are provided by Helthypedia (Registration Number: 208136566).

4. TYPES OF PERSONAL DATA WE PROCESS

Depending on your interaction with Helthypedia, we may process:

Identity Data: Name, surname, date of birth.
Contact Details: Email, phone number, mailing address.
Financial Information: Payment details and transaction records.
Profile Data: Username, preferences, and account settings.
Technical Data: IP address, device information, browsing activity.
User Content: Reviews, feedback, or uploaded materials.
User Activity Data: Interaction logs, such as program access or page views.
Marketing Preferences: Choices regarding newsletters or promotions.
Support Data: Information provided during support inquiries.

5. SOURCES OF PERSONAL DATA

We collect personal data from:

Directly from You: When you register, purchase, or contact us.
Third Parties: Payment processors, analytics providers, or marketing partners.
Automated Systems: Cookies or tracking tools on our website.

6. PURPOSES AND LEGAL BASIS FOR PROCESSING

We process personal data for:

Account Management: To create and manage your account (legal basis: contractual necessity).
Program Delivery: To provide access to workouts and nutrition plans (legal basis: contractual necessity).
Payment Processing: To handle purchases and transactions (legal basis: contractual necessity).
Customer Support: To respond to inquiries and provide assistance (legal basis: contractual necessity, legitimate interest).
Marketing: To send newsletters or promotions (legal basis: consent).
Website Optimization: To improve user experience via analytics (legal basis: legitimate interest).
Security: To protect against fraud or unauthorized access (legal basis: legitimate interest, legal obligation).
Legal Compliance: To meet regulatory requirements (legal basis: legal obligation).

7. SHARING OF PERSONAL DATA

We may share your data with:

Service Providers: Third parties supporting our operations, like payment processors or hosting services.
Legal Authorities: When required by law or to protect our rights.
Marketing Partners: Only with your consent for promotional activities.

8. DATA SECURITY

We use industry-standard security measures to protect your data, including encryption and secure servers. However, no system is completely secure, and we encourage you to use strong passwords.

9. INTERNATIONAL DATA TRANSFERS

Your data is primarily processed in the United States, but may be transferred internationally in compliance with applicable data protection laws.

10. YOUR RIGHTS

You have the right to:

Access: Request a copy of your personal data.
Correct: Update inaccurate or incomplete data.
Delete: Request removal of your data, where applicable.
Restrict or Object: Limit or oppose certain data processing.
Withdraw Consent: Revoke consent for specific uses.
Data Portability: Receive your data in a structured format.

11. DATA RETENTION

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law. Data is securely deleted or anonymized afterward.

12. MANDATORY VS. OPTIONAL DATA

Some data, like payment details or email, is required to provide our services. We’ll indicate when data is mandatory; not providing it may limit access to programs.

13. AUTOMATED DECISION-MAKING & PROFILING

We may use automated tools for analytics or personalized program recommendations to enhance your experience, but these do not involve significant decisions affecting you.

14. DISPUTE RESOLUTION

If you have concerns about data processing, contact us at help@helthypedia.com. You may also file a complaint with the relevant data protection authority.

15. CHILDREN’S PRIVACY

Our services are not intended for individuals under 18. We do not knowingly collect or process their personal data.

16. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Check https://helthypedia.com/ for the latest version.

17. CONTACT INFORMATION

For questions or concerns about this Privacy Policy, contact us at:
Helthypedia
California Street 12, United States
Email: help@helthypedia.com